Phone
+91-406-6250000
Email
[email protected]
Location
R. Gandhi International Airport, Shamshabad, Hyderabad, Mamidpally, Telangana 500108, India

Privacy Policy

  • Welcome to PetalWish, your one-stop destination for all things floral. We are a dedicated online florist, committed to providing our customers with the freshest, most vibrant blooms nature has to offer. This Disclaimer page is designed to provide you with a clear understanding of our services and the information presented on our website.
  • Please note that while we strive for accuracy and precision in all our product descriptions and images, there may be slight variations in color, size, and arrangement due to the natural and unique characteristics of each flower. We work diligently with our suppliers to ensure that the flowers delivered to you are as close to the images on our website as possible. However, we cannot guarantee an exact match due to the organic nature of our products.
  • Our team of expert florists handcrafts each bouquet and arrangement with utmost care and attention to detail. We use seasonal flowers to ensure freshness and variety in our offerings. However, please be aware that the availability of certain flowers may be affected by seasonal changes, weather conditions, and other unforeseen circumstances. In such cases, we reserve the right to substitute flowers of equal or greater value to maintain the overall look and feel of your chosen arrangement.
  • PetalWish is not responsible for any adverse reactions or allergies that may occur from handling or inhaling our flowers. While we take every precaution to ensure our flowers are safe and free from harmful substances, we cannot guarantee that they are completely allergen-free. Customers with known allergies to flowers or plants should take necessary precautions when handling our products.
  • We take great care in packaging and delivering our flowers to ensure they arrive in the best possible condition. However, once the flowers leave our premises, we cannot control factors such as temperature, humidity, and handling during transit. Therefore, we cannot be held responsible for any damage that may occur during delivery. We recommend that customers inspect their flowers upon receipt and contact us immediately if there are any issues.
  • Please note that the information provided on our website, including but not limited to blog posts, articles, and flower care tips, is for general informational purposes only. While we strive to provide accurate and up-to-date information, we cannot guarantee its completeness or applicability to your specific circumstances. We encourage our customers to conduct their own research and consult with professionals as needed.
  • PetalWish reserves the right to modify or discontinue any product or service, change prices, and alter the content of our website at any time without prior notice. We also reserve the right to refuse service to anyone for any reason at any time.
  • At PetalWish, we believe in the power of flowers to evoke emotions, express sentiments, and brighten up spaces. We are passionate about what we do and are constantly striving to improve our offerings and services. However, we would like to clarify that the images and descriptions of our products are not intended to be scientifically accurate or comprehensive. They are meant to provide a general idea of the appearance and characteristics of the flowers.
  • We understand that flowers are often used for special occasions and celebrations. While we do our best to accommodate specific delivery dates and times, we cannot guarantee that the flowers will arrive at the exact specified time. Factors such as traffic, weather conditions, and unforeseen circumstances may affect the delivery schedule. We appreciate your understanding and patience in such situations.
  • Please be aware that the lifespan of our flowers may vary depending on factors such as the type of flower, care and handling, and environmental conditions. We provide flower care instructions with each order to help you maximize the lifespan of your blooms. However, we cannot be held responsible for any premature wilting or decay that may occur due to factors beyond our control.
  • PetalWish is committed to responsible and sustainable business practices. We source our flowers from reputable suppliers who adhere to fair labor practices and environmental standards. However, we cannot guarantee that our flowers are completely organic, pesticide-free, or fair-trade certified. We are continuously working towards improving our sourcing and production processes to minimize our environmental impact and promote social responsibility.
  • We would like to remind our customers that the information and images on our website are the property of PetalWish and are protected by copyright and intellectual property laws. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited and may result in legal action.
  • By using our website and purchasing our products, you agree to the terms and conditions outlined in this Disclaimer. If you have any questions or concerns, please do not hesitate to contact us at [email protected]. We value your feedback and are committed to providing you with the best possible service.
  • Thank you for choosing PetalWish. We look forward to bringing a touch of nature's beauty into your life with our exquisite flowers.