Terms of Use

• User Conduct While using PetalWish, we kindly ask that you respect the rights and dignity of others. This includes, but is not limited to, refraining from posting or sharing any content that is offensive, harmful, or inappropriate. We reserve the right to remove any such content and to suspend or terminate the accounts of users who violate this policy.
• Third-Party Links PetalWish may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of these sites. We encourage you to familiarize yourself with the terms of use and privacy policies of any third-party site you visit.
• Indemnification You agree to indemnify, defend, and hold harmless PetalWish, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of the site or violation of these Terms of Use.
• Indemnification for Flower Care While we strive to provide the freshest and highest quality flowers, we cannot be held responsible for how the flowers are cared for once they have been delivered. We provide care instructions with each order, and we highly recommend that these instructions be followed to ensure the longevity of your blooms.
• Severability If any provision of these Terms of Use is found to be invalid or unenforceable, that provision will be deemed severable from the rest of the terms and will not affect the validity or enforceability of the remaining provisions.
• Entire Agreement These Terms of Use, along with any other policies or guidelines we may post on the site, constitute the entire agreement between you and PetalWish regarding your use of the site.
• Waiver Our failure to enforce any provision of these Terms of Use will not be deemed a waiver of our right to enforce that or any other provision.
• Flower Selection Please note that the images of flowers on our site are for illustrative purposes only. The actual flowers you receive may vary slightly in color, size, and shape due to the natural nature of the product. We strive to ensure that our flower selection is as diverse and vibrant as possible, but please be aware that availability may vary depending on the season and other factors.
• Special Requests If you have a special request for your flower order, such as a specific arrangement or a message to be included, please let us know at the time of ordering. We will do our best to accommodate your request, but we cannot guarantee that it will be possible in all cases.
• Flower Care Tips At PetalWish, we want your flowers to last as long as possible. Here are some tips to help you care for your blooms:
  1. Keep your flowers in a cool place, away from direct sunlight and drafts.
  2. Change the water in the vase every two days, and make sure to trim the stems at an angle before placing them back in the water.
  3. Avoid placing your flowers near fruit, as the ethylene gas produced by the fruit can cause them to wilt prematurely.
• Seasonal Flowers We love celebrating the changing seasons at PetalWish, and we strive to offer a selection of flowers that reflects the time of year. Please note that some flowers may only be available during certain seasons. If you have your heart set on a particular type of flower, we recommend placing your order well in advance.
• Flower Arrangements Our talented florists can create stunning flower arrangements for any occasion. Whether you're looking for a bouquet for a special someone, a centerpiece for a dinner party, or a floral display for a wedding or other event, we've got you covered. Please note that prices for flower arrangements may vary depending on the size, complexity, and type of flowers used.
• Flower Subscriptions Want to keep your home or office filled with fresh flowers all year round? Consider signing up for one of our flower subscriptions! With a flower subscription, you'll receive a regular delivery of fresh, seasonal blooms, hand-picked by our expert florists. You can choose the frequency of your deliveries, and you can cancel or pause your subscription at any time.
• Gift Cards Looking for the perfect gift for the flower lover in your life? Consider giving them a PetalWish gift card! Our gift cards can be used to purchase any of our flowers or flower arrangements, and they never expire.
• Customer Satisfaction At PetalWish, we are committed to providing our customers with the highest level of service. If you are not completely satisfied with your experience, please let us know. We will do everything we can to make it right.
• Flower Delivery At PetalWish, we strive to make flower delivery as easy and convenient as possible. We offer a range of delivery options, including same-day delivery for orders placed before a certain time, and express delivery for those last-minute gifts. Please note that delivery times and availability may vary depending on your location.
• Flower Meanings Did you know that different flowers can convey different meanings and emotions? For example, red roses are often associated with love and passion, while yellow roses symbolize friendship and joy. If you're not sure which flowers to choose for a particular occasion, our expert florists can help you select the perfect blooms to express your sentiments.
• Flower Careers Are you passionate about flowers and looking for a career in the floral industry? We're always on the lookout for talented and enthusiastic individuals to join our team at PetalWish. Whether you're interested in floral design, sales and marketing, or operations and logistics, we may have the perfect opportunity for you.
• Flower Events From weddings and birthday parties to corporate events and product launches, flowers can add a touch of magic to any occasion. At PetalWish, we offer a range of event services, including custom floral designs, on-site set-up and breakdown, and rental of vases, stands, and other accessories.
• Flower Workshops Want to learn the art of floral design? We offer a range of workshops and classes for all levels, from beginners to advanced. Our expert florists will teach you the techniques and skills you need to create beautiful and unique flower arrangements.
• Flower Blog Stay up-to-date with the latest trends and news in the world of flowers by following our blog. Our blog features articles on flower care and maintenance, seasonal flower guides, interviews with industry experts, and much more.
• Contact Us If you have any questions or concerns about these Terms of Use, or about PetalWish in general, please don't hesitate to contact us [email protected]">. We are always here to help!
• Thank you for taking the time to read our Terms of Use. We hope you enjoy your time on PetalWish and find the perfect flowers to brighten your day or someone else's! Happy browsing!